Online Video Counselling When You Need It
In today’s busy world, finding time for ourselves has never been more challenging. With work, family, and life’s numerous demands, it’s easy to feel like there’s no space for “me time.”
Fortunately, the digital age has brought us closer together, making it easier to connect from anywhere. Since the pandemic, video calls have become part of our everyday lives, so it’s no surprise that online counselling is now a trusted way to seek mental health support.
To fit seamlessly into your life, I offer one-on-one counselling sessions via video call. This flexible approach lets you choose a quiet, comfortable place where we can talk openly at a time that suits you. No commute, no rush – just a convenient way to focus on your well-being and then go back to your day with ease.
FAQs
Who will be counselling me?
Mending Minds is an independent counselling practice owned and operated by myself (Izabela Burge). I am the principle therapist who conducts all therapy sessions with clients.
What are your qualifications?
I am a fully qualified Level 5 Pluralistic Psychotherapeutic Counsellor, and registered with the National Counselling and Psychotherapy Society (NCPS). I was university educated in the United States of America, and have a Bachelor’s Degree in Public Relations and Psychology.
Are you DBS checked?
Yes, I am fully DBS (Disclosure and Barring Service ) checked in line with current UK regulations.
Are therapy session private and secure?
Absolutely. All therapy sessions conducted are treated in the strictest of confidence. We do not hold any personal data on yourself, ensuring your right to privacy and dignity is upheld at all times.
Will my therapist treat what I say as confidential?
Professional therapists are committed to maintaining the strictest confidentiality. However, there are some exceptions. For instance, if you express intent to harm yourself or another identifiable person, your therapist may be obligated to report this to the appropriate authorities. Additionally, therapists may undergo regular professional supervision as part of their ethical responsibilities.
If you have any concerns or questions about confidentiality, please feel free to discuss them with your therapist before starting your sessions.
Do you offer face-to-face counselling in person?
Unfortunately, I am not able to offer face-to-face counselling at this time.
How will I communicate with my therapist?
Your therapist, Izabela, is available through email, phone, SMS, and video conferencing. While all therapy sessions are typically conducted via video, alternative arrangements can be made if needed. Feel free to reach out to Izabela with any questions or concerns via email, text, or phone.
How do live video sessions work?
All sessions are conducted through secure video calls, allowing you to connect with your therapist face-to-face in a virtual setting via Google Meet (similar to Zoom or FaceTime).
To get started, simply schedule a session with your therapist. You’ll receive an email invitation confirming the time and details. When it’s time for your session, just log into Google Meet and start the call. Once you’re connected, you’ll be able to begin your video chat and talk openly with your therapist in real time.
Do you provide counselling over the telephone?
In most cases, we recommend video calls for therapy sessions, as they often lead to the best results. However, we understand that technology can feel overwhelming for some, and speaking to someone over video may be challenging or stressful.
If you’d feel more comfortable with phone-based counselling, we’re happy to explore options and create a therapy plan that works for you.
How do I pay for my therapy sessions?
To confirm your therapy sessions, payment must be made in advance. We accept secure payments via bank transfer, or by credit and debit card through Stripe.
How do I know this type of therapy is right for me?
Countless studies support the effectiveness of online therapy for creating meaningful life changes. But my true confidence in this approach comes from the feedback and testimonials I receive from clients. Every day, I’m inspired by the stories of those who’ve experienced life-changing results through this service.
Client Testimonials
“Working with Izabela has been life-changing. I always believed I could overcome anxiety, but I lacked the tools and support. With her patience and genuine care, I now feel like I’m nearly through the other side. I highly recommend her to anyone facing similar struggles.”
Angie • USA
“Izabela has transformed my healing journey, helping me release long-held issues I didn’t fully understand. She creates a safe space to explore difficult emotions, and her guidance has been invaluable. I highly recommend her as a compassionate and knowledgeable therapist.”
James • Kent
“I really recommend Izabela to anyone who needs to see a therapist. She’s very understanding, patient and knowledgeable. She made me feel more confident in myself and gave me more tools for myself to use in everyday life and relationships. I can’t wait for more sessions!”
Anonymous • UK
